> Shipping Quick Reference
> General Information
> Lost Packages
On rare instances, an order can be lost by our carriers. If you feel this has happened to your order, LazyOne has a proactive procedure we follow. Please email [email protected] for instructions. Your participation & help will be required.
We will review your case and work with the carrier to determine the best course of action. This process will take 72 or more hours for resolution.
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