Before contacting LazyOne,
please check below to see if our FAQ answers your question.
Where do you ship from?
North Logan, UT 84341
How fast do you ship?
Most shipments leave the warehouse within 2-3 business days. Sometimes we are out of stock on an item, and we will be in touch with you if it will take more than seven days to fulfill your order.
I used Standard shipping on my order, when will I receive the shipment?
We will ship within 2-3 business days of receiving your order, and we will send by UPS SurePost or USPS (depending on the size of the order). We will usually ship by UPS SurePost, which can take up to 7-8 business days. We can't guarantee arrival by a certain day with standard shipping, please select an expedited shipping option if you need delivery by a specific day.
I used expedited shipping on my order, when will I receive the shipment?
Orders placed by 1:30 PM (MST) will be shipped the same day, anything received after 1:30 PM (MST) will be shipped the next business day. Please keep in mind that UPS doesn't count the day it is shipped or deliver on weekends. For example, if you ordered overnight shipping before 1:30pm on Friday, you would receive the shipment on Monday. If the order is placed after 1:30pm on Friday, it would be shipped on Monday and delivered on Tuesday.
Do you ship to international locations?
Yes, we ship internationally.
How much does it cost to ship internationally?
Cost will vary by destination and size of the order. You can get a shipping quote by placing a test order on our website, and it will automatically calculate shipping costs. Before you submit your order, the cost of freight will be on the purchase summary, before you enter any payment information.
Please note that when you order goods from another country, you may be charged duties or fees by customs. These fees aren't from our company, and unfortunately are charged by customs as taxes to import goods from another country.
I placed an international order, when will I receive it?
Delivery times vary for international shipments. We will ship by UPS Mail Innovations, which can take up to 4 weeks. Please note that we can't guarantee by Christmas delivery for any non-US order.
How do I know if you got my order?
You will get two automated emails with confirmation of the order and credit card charge. Please note the order number included in the email for future reference.
Has my order shipped yet?
You will get an automated email with tracking information once the order has shipped. If we have any questions about your order, we will contact you by email or phone.
If you still have questions about our products, online purchases, or about anything you read on our website, do not hesitate to contact us by phone at 844.796.9663 during our business hours of 10am - 6pm Mon - Fri MST.
Or, email us anytime of day using the form below, and a LazyOne Representative will email you shortly.
Please allow up to 24 to 48 business hours for a representative to respond to your query.
2885 North 200 West
North Logan, Utah 84341
Open 10am - 6pm
Monday - Saturday